What happens if my pet becomes ill or injured?
Your pet’s welfare is our primary concern so we will not hesitate to administer first aid and/or take them to the vet if we deem it necessary. We will, wherever possible, keep you informed at all times. During the initial consultation your sitter will take note of your usual vet practice and a named person who can speak for you if you are uncontactable. The client or named person will be required to liaise with the vet practice to pay for all costs incurred.
What if something happens to my property while I am away?
Your sitter will contact you and your named person to help resolve any issues which might occur to your property while you are away.
What if I am delayed returning home?
Just contact us and we will continue to arrange a sitter for your pets until you return. There will be no extra charge above our usual rates.
Will you be able to administer medication to my pet?
We are experienced in administering medications to a range of animals and would be happy to follow any specific requirements your pets have. However if your pet struggles to accept their medication we may request the opportunity to undertake a trial run with you present. If you feel this may be required it will be arranged at a mutually convenient time and will be charged as one standard visit.
What is a puppy/kitten visit?
We understand that puppies and kittens can require constant attention during their first months. We offer a puppy/kitten service to keep younger pets company while you are out or otherwise engaged.
How are my keys collected/stored?
Ideally your sitter will collect a set of keys at the initial consultation or you can arrange to drop them off with us. If this is not possible then we can arrange to collect them from you at a suitable time however this will be charged at the rate of one standard visit. Keys are labelled with a unique identifier and stored in a locked box at all times. We are happy to retain a set of keys for future visits if required; useful if you ever lock yourself out!
At present we are able to cover visits to, and around, Banchory, Torphins, Garlogie, Westhill, Drumoak and Peterculter. We are however happy to discuss the possibility of visits to areas beyond those listed above and will accommodate these wherever possible. For some areas a small fuel charge will be added, this will be discussed with you prior to booking.
What methods of payment do you accept?
We are happy to accept payment by cash, cheque or bank transfer. Your sitter will discuss arrangements with you at the initial consultation.
"Naomi recently looked after my two cats whilst we were away on holiday for two weeks. She went out of her way on several occasions to find one of my cats after he hadn't appeared back at the house. She also spent extra time removing a tick from his skin and providing detailed information on how to deal with them in future which was very helpful. Apart from that I enjoyed the daily updates and photos whilst I was away to keep me informed that they were in safe hands. I will definitely use Little Rascal Pet Sitters in the future and highly recommend anyone to use them who is looking at alternative options to a cattery."
"Naomi is very professional, approachable and caring. I feel very relaxed leaving our cat at home for a few days knowing that Naomi will feed, groom, brush and generally just look out for our cat's wellbeing. An outstanding business which I would highly recommend to anyone looking for high quality care for their beloved pet."
"Naomi at Little Rascals recently looked after my 4 cats over a weekend - had total peace of mind that they were in great hands, and was so lovely getting pictures & updates whilst we were away came home to very contented cats! Can't recommend highly enough!"
"Definitely recommended This is a great service. My cats were very well looked after and I loved getting their pictures and updates while I was away. It's a fab idea and I will be using again. "
"Naomi recently looked after my 2 cats over the weekend. Very professional and trustworthy but she obviously loves animals and ensured they were happy. Already planning more time away now this service available!"
"As a cat of mature years my mind can wander a bit at times and I get a bit anxious. But I always feel relaxed with Naomi who knows just how to put me at my ease. Harper Graveling"
"My cats are my family. Therefore, Naomi has been a lifesaver for me. What I appreciate about Naomi, besides her obvious love for animals, is her professional approach and reliability. She is so extremely good at her job that I don’t feel guilty when I come home from a trip to 6 very contented cats! Naomi also goes above and beyond the call of duty, providing extra special care and attention when she considers it necessary (in this particular case it was for a very sick cat). Little Rascals give me great comfort and I would recommend their services to everyone."
"Naomi looked after my 2 cats Ben & Geri while i was away for a long weekend. Would definitely recommend to anyone who wants peace of mind that their hairy babies are being well looked after. My two loved her! Was great to get the daily updates too - really does put your mind at ease."
"Naomi was very professional when I met and I felt confident that Indy would be left in safe hands. The updates were good too. I would use little rascals again"
"Naomi looks after my two cats and she is fantastic at what she does. From the first appointment right through to the last day, she is an absolute gem and I wouldn't trust anyone else. She is caring and passionate about animals, loves what she does and your pets cant be in safer hands! 10/10."
"Naomi recently looked after my cat, Daisy, and can honestly not fault her on anything. Whilst we were away, she immediately spotted Daisy was bitten on her hind paw-on New Year's Eve of all times. She went well beyond the call of duty in looking after Daisy, getting her to a vet and looked after. I will only use Naomi in the future and can not recommend her highly enough. She really set the standard for me now for pet sitting after settling previously for service miles apart from Naomi's care!"
"Naomi obviously has a passion and love for animals that she shares with us looking after Mr Fergus... Highly recommend her pet sitting service :-) "
"Naomi has looked after our cat for a weekend twice recently. I felt very relaxed leaving Maisie in her care and it's clear that Naomi genuinely loves animals. I was delighted to see a video of Maisie purring happily on this FB page! Would recommend Naomi and Little Rascals to anyone locally and I will definitely be using their services again!"
"Excellent service and great regular updates, think Fango is disappointed we are back home!!!"